Need help? Call GolfNow Cares Partner Support (844) 800‑GOLF
GolfNow Business
* What you need 2 know from GolfNow
N2KServicesTechnologies

Walking a mile in your shoes

Tucked inside GolfNow headquarters is a new addition - a fully featured training space called The Golf Shop.

Tucked inside GolfNow headquarters is a new addition – a fully featured training space called The Golf Shop.

A newly opened space within GolfNow headquarters is designed to help our staff do an even better job for course partners like you.

The Golf Shop provides GolfNow’s teams with a real-world, hands-on learning environment that is ideal for testing and training on the technology on which you rely. Complete with desktop and mobile (tablet) stations, this new space offers a host of opportunities, including: tee sheet training for sales, implementation, and support; golf operations training for those new to the industry; recording of training and support videos; testing and troubleshooting; and more.

We look forward to utilizing this space to provide new levels of service and support to course partners, and to continue developing cutting-edge technology solutions that help your business.

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N2KSupport

Latest email templates available in GNC

Seasonal email template examplesDirect communication with your golfers, whether to keep them up to date on course news or remind them of holiday golf opportunities, is integral to any business’ success.

As we continue to expand your golfer communication options, new email templates have been added to GNC for your use. The latest additions, which you can find in your dashboard now, include:

  • good weather
  • scheduled maintenance
  • special rates
  • shotgun starts
  • … and more.

For additional guidance on how to set up and send emails to your customers, visit our support document.

 

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N2KReservationsSupportTechnologies

Get the most from Reservations

PGA09-2017New to the GolfNow Reservations platform, or need a quick refresher?

We are excited to announce that we have a new user guide for Reservations. The guide offers an overview of the “key” features and important processes, including: system basics, customers, tee sheet, point of sale, inventory, billing and accounting, food & beverage and reporting.

Need more assistance? Visit our GolfNow Business support page for more in-depth how-to documentation or contact GolfNow Cares at 844-800-GOLF.

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GNCN2KTechnologies

Success through direct communication

Email communications are already in use by nearly every type of business, but history shows that they can be particularly effective for the golf industry. Communicating directly with customers, especially when you have a terrific offer or event to promote, is one of the best ways to reach golfers and inspire them to book or participate.

The success of Golf Channel and GolfNow’s Let’s Play Golf week a couple of months ago was made possible in part by email marketing. Not only did communications sent by partner courses help to drive the registration numbers and awareness of the events, but the emails themselves were particularly effective.

While some industries achieve average open rates of just 10-11%, the messages sent by courses as part of Let’s Play Golf week achieved an open rate of more than 16%, resulting in greater awareness and engagement for each of the themed activities.

 

email template July 4

Email templates like this one promoting Independence Day are a great way to drive awareness and generate bookings.

 

Combining your course’s special events, promotions and more with the robust email marketing tools that GolfNow offers can make every golf season a successful one. For more information, contact your GolfNow representative.

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N2KSupportTechnologies

Know your systems status

Our GolfNow Cares team wants to ensure that you have the tools you need to enhance your partner experience. One of the most important tools is our System Status Page located on GolfNow Business, http://business.golfnow.com/status .

The System Status page is where you can check the real-time status of all GolfNow systems, confirming any potential widespread performance issues. Bookmark this page, and learn more about additional support tools at the GolfNow support site, http://business.golfnow.com/support .

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