Since parting ways with a third-party vendor in the fall of 2015 to create our own, in-house Golfer Care team at Golf’s world headquarters in Orlando, working space has been at a premium. But recent building expansion has allowed the team some breathing room. Why is this important, you ask? It further demonstrates a commitment to the golfer we share with you. This improved office functionality has made our Care team more efficient and created for them a more comfortable setting to serve golfers with a variety of needs. In turn, this has increased what already were stellar golfer satisfaction ratings, as well as improved conversion rates – both resulting in more rounds booked.
Making it easier for golfers to book and play more golf isn’t just a pledge. It’s a mission carried out by our dedicated Golfer Care team every day.