Need help? Call GolfNow Cares Partner Support (844) 800‑GOLF
GolfNow Business

Reservations II support

Checking In Customers

Checking in Players

  1. In the Tee Sheet grid, highlight the player(s) you want to check in.
  2. Do one of the following:
    1. At the bottom of the Tee Sheet, click Check In.
    2. Double-click the tee time, and on the right-hand side of the Tee Time Reservation page, click Check In Group.

Checking in Groups

  1. In the Tee Sheet grid, highlight the groups you want to check in (you can select multiple tee times).
  2. At the bottom of the Tee Sheet, click Check In.

NOTE: You can check in a group at the same time you make the reservation. On the right-hand side of the Tee Sheet Reservation page, click Check In Group.

Accepting Payments Using POS

  1. To highlight the player(s) or groups you want to process payment for, Ctrl+Click or Shift+Click in the Tee Sheet grid.
  2. At the bottom-right of the page, click Check In and Pay.
  3. The POS page appears with all the automatically charged fees (for example, green fees, cart fees for all checked in players) dispalyed in the POS grid.
  4. If necessary, enter any additional fees or purchases.
  5. Accept payment for the reservation using POS.
  6. The Tee Sheet returns with the paid reservation time slot marked with a green background and “$” sign(s) above the players names.
  7. To pay by going back to the Tee Time Reservation page, double-click the selected reservation on the Tee Sheet. The Tee Time Reservation page appears with the booking information.
  8. If necessary, check in the player or party. Please refer to the instructions on how to check in a player in the previous section.
  9. Click the Move to POS button on the upper-right hand corner of the page.
  10. Follow steps 8 top 10 above to finish accepting the payment using POS.

NOTE: If no player has checked in for the reservation, the system will confirm before proceeding to POS. Since fees are only charged after a player has checked in, at this point, POS will not find any fees to charge. It is advised that the player or party check in first before paying. Although the fees can be entered manually in POS if the player has not checked in, the payment will not be linked to the reservation. The POS page appears with all the automatically charged fees (for example, green fees, cart fees for all checked in players) displayed in the POS grid.

Entering a Timestamp for Tee-Off

  1. On the Tee Sheet, highlight the tee times of the player or group who have teed off.
  2. At the bottom of the page, click Time Stamp.
  3. The current time (tee-off time) is displayed in a smaller font below the tee time in the selected time slots.

NOTE: To unmark a time stamped time slot (for example, if you mark a time stamp in error), repeat steps 1-3.

Support categories
Common troubleshooting
    Coming soon.
Events
    Coming soon
Online booking
    Coming soon
POS
POS admin
Release notes / infrastructure requirements
    Coming soon