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CT-S310 – Ethernet

Utility

Click here to download the network configuration utility.

Drivers

Click here to download the Citizen CT-S310 Printer Drivers for a 32bit (x86) version of Windows.
Click here to download the Citizen CT-S310 Printer Drivers for a 64bit (x64) version of Windows.

NOTE: Most likely you are using an x86 version of Microsoft Windows. If you are unsure, please contact GolfNow Reservations customer support for assistance at 844-800-4653 or Cares@golfnow.com.

Configuring the printer on the network

NOTE: This procedure only needs to be done on one computer.

  1. Run CSAMultiConfig1.1.exe (found in the link at the beginning of this installation guide).
    CTS300Kitchen001
  2. Click Scan.
  3. Select the detected printer.
  4. Click Configure.
  5. Change the static IP to the desired IP address. Make sure that DHCP is not checked.
    Take note of the Port number listed on this screen.
  6. Change the device name to ‘Kitchen’
  7. Click OK
    CTS300Kitchen002
  8. Wait a few seconds until the word scanning disappears, then click Exit.
    CTS300Kitchen003

Printer Installation Procedure

  1. Download and run the file appropriate driver from above. Click Continue on any Windows 7 UAC prompts.
  2. Click Next on the Welcome screen.
    CTS310Win71
  3. Select I accept the terms of the license agreement and click Next.
    CTS310Win72
  4. Click Install to begin the installation.
    CTS310Installer4
  5. On the port selection screen choose USB.
    CTS310Win74
  6. Click Install this driver software anyway.
    CTS310Win75
  7. Click Finish when the installation is complete.
    CTS310Win76
  8. Go to Start > Devices and Printers.
  9. Click Add a printer.
    CTS310Win77
  10. Click Add a local printer.
    CTS310EtherWin78
  11. Choose Create a New Port, and choose Standard TCP/IP Port. Click Next.
    CTS310EtherWin710
  12. Enter the IP Address defined in the configuration utility in the Hostname or IP Address field. Click Next.
    CTS310EtherWin721
  13. Be patient while Windows searches for the printer on the network. This may take a few minutes.
    CTS310EtherWin712
  14. Under Device Type, select Custom and click the Settings button.
    CTS310EtherWin713
  15. In the Port Number field, enter the value defined in the configuration utility. Click OK.
    CTS310EtherWin722
  16. Click Next.
    CTS310EtherWin715
  17. Under Manufacturer, select CITIZEN. Under Printers, select CITIZEN CT-S310. Click Next.
    CTS310EtherWin716
  18. Click Next on the Type a printer name window.
    CTS310EtherWin717
  19. Click Print a test page to verify that the printer has installed successfully. Make sure Set as the default printer is not checked. Click Finish to complete the installation.
    CTS310EtherWin718

Define Printer in GolfNow Reservations

  1. Setup | Hardware
  2. Click Printers
  3. Click Kitchen Tab
  4. Click KITCHEN (or BAR) under Installed Printers
  5. Select Font as Standard
  6. Select Size as Standard
  7. Click OK

Troubleshooting

Issue: When printing a test page, the printout is an endless stream of question marks and other unreadable characters.
Resolution: Go into the configurator software again, and change the Baud Rate to 9600.

Support categories

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