Need help? Call GolfNow Cares Partner Support (844) 800‑GOLF
GolfNow Business

Reservations support

CT-S310 – Windows 7

Drivers

Click here to download the Citizen CT-S310 Printer Driver for a 32bit (x86) version of Windows.
Click here to download the Citizen CT-S310 Printer Driver for a 64bit (x64) version of Windows.

NOTE: Most likely you are using an x86 version of Microsoft Windows. If using a 64bit (x64) version of Windows, or if you are unsure, please contact GolfNow Reservations customer support for assistance at 844-800-4653 or Cares@golfnow.com.

Printer Installation Procedure

NOTE: The Citizen CT-S310 supports both USB and Parallel connections. Only use USB or IEEE 1394 printer cables. This printer has not been tested with USB to Parallel adapters or any variation from a standard printer cable.

  1. Download and run the file appropriate driver listed above.
  2. Click Continue on any Windows 7 UAC prompts.
  3. Click Next on the Welcome screen.
    CTS310Win71
  4. Select I accept the terms of the license agreement and click Next.
    CTS310Win72
  5. Click Install to begin the installation.
    CTS310Installer4
  6. On the port selection screen choose USB if using the USB interface, or LPT1 if using parallel. In this example, the printer will be installed using the USB interface. Click OK.
    CTS310Win74
  7. Click Install this driver software anyway.
    CTS310Win75
  8. Click Finish when the installation is complete.
    CTS310Win76
  9. Plug the receipt printer into the computer. If using the USB interface, a bubble will appear on the system tray. Be patient while Windows configures the printer. If using the parallel interface, you will need to restart the computer to complete installation.
    Go to Start > Devices and Printers.
  10. Click Add a printer.
    CTS310Win77
  11. Click Add a local printer.
    CTS310Win78
  12. Choose Use an existing port, and choose USB001 (Virtual printer port for USB). Click Next.
    CTS310Win79
  13. Under Manufacturer, select CITIZEN. Under Printers, select CITIZEN CT-S310. Click Next.
    CTS310Win710
  14. Click Next on the Type a printer name window.
    CTS310Win711
  15. Click Print a test page to verify that the printer has installed successfully. Click Finish to complete the installation.
    CTS310Win712
  16. Cash Drawer Configuration
  17. Navigate to the Windows Control Panel > Printers.
  18. Right-click on the Citizen CT-S310 and select Properties.
    CTS310Win713
  19. On the General tab click Printing Preferences.
    CTS310Win714
  20. Click the Advanced button.
    CTS310Win715
  21. Click the plus sign (+) next to Printer Functions. Also click the plus sign next to Cash Drawer #1.
  22. Click the Open At: option and change it to Never.
  23. Click OK.
    CTS310Win716
  24. Click OK on the Citizen CT-S310 printing preferences window, and click OK on the Properties window.
  25. Close the Control Panel.

Configuring Printer in GolfNow Reservations

  1. Setup | Hardware
  2. Click Printers
  3. Click Receipt Tab
  4. Click CT-S651 under Installed Printers
  5. Select Font as Standard
  6. Select Size as Standard
  7. Click OK

Troubleshooting Guide

Issue: The cash drawer kicks open twice on each transaction. It also opens on receipt reprints and cash closes.
Resolution: Verify that the Open At: setting in the Cash Drawer Configuration procedure is properly set to Never.

Support categories

User guide

Barcode scanners
Credit card swipes
Personal data terminal
Pole display
Printers
Touch screens
Accounts receivable and billing
Awards, credits, gift certificates, misc.
Food and beverage
Inventory management
Sales items
Shopping cart