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CT-S310 – Windows XP

Drivers

Click here to download the Citizen CT-S310 Printer Driver for a 32bit (x86) version of Windows.
Click here to download the Citizen CT-S310 Printer Driver for a 64bit (x64) version of Windows.

NOTE: Most likely you are using an x86 version of Microsoft Windows. If using a 64bit (x64) version of Windows, or if you are unsure, please contact GolfNow Reservations customer support for assistance at 844-800-4653 or Cares@teeitup.com.

Printer Installation Procedure

NOTE: The Citizen CT-S310 supports both USB and Parallel connections. Only use USB or IEEE 1394 printer cables. This printer has not been tested with USB to Parallel adapters or any variation from a standard printer cable.

  1. If using a USB connection, disconnect the printer from the computer if connected before beginning.
  2. Download and run the appropriate driver from above.
  3. Click Next on the Welcome screen.
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  4. Select I accept the terms of the license agreement and click Next.
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  5. Click Install to begin the installation.
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  6. On the port selection screen choose USB if using the USB interface, or LPT1 if using parallel. In this example, the printer will be installed using the USB interface. Click OK.
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  7. Click Continue Anyway.
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  8. Click Finish when the installation is complete.
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  9. Plug the receipt printer into the computer. If using the USB interface, a bubble will appear on the system tray followed by the Found New Hardware Wizard.
    Select No, not this time and click Next.
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  10. Select Install the software automatically (Recommended) and click Next.
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  11. Be patient while Windows automatically installs the receipt printer.
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  12. Click Finish to close the wizard.
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  13. Restart the computer to complete the installation.

Cash Drawer Configuration

  1. Navigate to the Windows Control Panel > Printers and Faxes.
  2. Right-click on the Citizen CT-S310 and select Properties.
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  3. On the General tab click Printing Preferences.
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  4. Click the Advanced button.
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  5. Click the plus sign (+) next to Printer Functions. Also click the plus sign next to Cash Drawer #1.
  6. Click the Open At: option and change it to Never.
  7. Click OK.
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  8. Click OK on the Citizen CT-S310 printing preferences window, and click OK on the Properties window.
  9. Close the Control Panel.

Configuring Printer in GolfNow Reservations

  1. Setup | Hardware
  2. Click Printers
  3. Click Receipt Tab
  4. Click CT-S651 under Installed Printers
  5. Select Font as Standard
  6. Select Size as Standard
  7. Click OK

Troubleshooting Guide

Issue: The cash drawer kicks open twice on each transaction. It also opens on receipt reprints and cash closes.
Resolution: Verify that the Open At: setting in the Cash Drawer Configuration procedure is properly set to Never.

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