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CT-S651 – Windows 7

Driver

Click here to download the Citizen CT-S651 Printer Driver for both 32-bit (x86) and 64-bit (x64) versions of Windows 7.

Printer Installation Procedure

  1. Download the driver file from the above link and save to your Windows Desktop.
  2. Double-click on this ‘Driver-222E.zip’ file that is located on your desktop.
  3. Left-click on the ‘Extract all files’ option.
  4. Left-click on the ‘Extract’ button. The will extract all of the files to a folder named ‘Driver-222E’ on your Windows Desktop.
  5. Load the Citizen CT-S651 with 80mm thermal paper and turn it on.
  6. Plug the Citizen CT-S651 into your computer via a USB cable.
  7. Go to ‘Windows Start’ | ‘Devices and Printers’.
  8. Click ‘Add a printer’.
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  9. Click ‘Add a local printer’.
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  10. Choose ‘Use an existing port’, and choose ‘USB001’ (Virtual printer port for USB). Click ‘Next’.
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  11. Click on the ‘Have Disk’ button.
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  12. Left-click on the ‘Browse’ button.
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  13. Browse to the ‘Driver-222E’ folder that you extracted to your Windows Desktop earlier. If you are running 32-bit Windows Vista, select the 32bit(x86)CT-S651 folder. If you are running 64-bit Windows Vista, select the 64bit(x64)CT-S651 folder.
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  14. Select the file named ‘cts651e.inf’ and then click on the ‘Open’ button.
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  15. Click on the ‘OK’ button.
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  16. Click on the ‘Next’ button.
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  17. Click on the ‘Next’ button.
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  18. Click on the ‘Install this driver software anyway’ selection.
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  19. Once the printer driver is finished installing, select ‘Do not share this printer’ and click on the ‘Next’ button.
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  20. Uncheck ‘Set as the default printer’ and optionally click on the ‘Print a test page’ button to see if the receipt printer was installed correctly. Then, click on the ‘Finish’ button when done.
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Cash Drawer Configuration

  1. Navigate to the Windows Control Panel and click on “Devices and Printers”.
  2. Right-click on the CITIZEN CT-S651 and select “Printing preferences”.
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  3. On the “Layout” tab, click on the “Advanced” button.
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  4. Click the plus sign (+) next to “Printer Functions”. Also, click the plus sign next to “Cash Drawer #1”.
  5. Click the “Open At:” option and change it from “Job End” to “Never”.
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  6. Click OK.
  7. Click OK on the Citizen CT-S651 “Printing Preferences” window, and then click OK on the “Properties” window.
  8. Close the Windows Control Panel.

Configuring Printer in GolfNow Reservations

  1. Setup | Hardware
  2. Click Printers
  3. Click Receipt Tab
  4. Click CT-S651 under Installed Printers
  5. Select Font as Standard
  6. Select Size as Standard
  7. Click OK

Troubleshooting Guide

Issue: The cash drawer kicks open twice on each transaction. It also opens on receipt reprints and cash closes.
Resolution: Verify that the “Open At:” setting in the “Cash Drawer Configuration” procedure is properly set to “Never” instead of “Job End”.

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