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G1 support

Deleting levels within the Product Hierarchy tree

G1 users are able to delete Departments that do not have Categories assigned to them, Categories that do not have Sub-Categories assigned to them, or Sub-Categories that do not have products assigned to them. Please note: Departments, Categories, and Sub-Categories with lock symbols next to them cannot be edited.


Deleting a Sub-Category

  • Ensure that there are NO products assigned to that Sub-category. Click into the Sub-Category you want to delete, and click Delete.
  • A dialog box will appear, asking to confirm the deletion process. Once you click OK, the page will reload and the Hierarchy tree will reflect the change.

PH10

Deleting a Category or Department

  • First, ensure that NO Sub-Categories are assigned to the Category you want to delete, also that NO Categories are assigned to that Department. Then click into the Category or Department you want to remove, and choose Delete.
  • A dialog box will appear, asking to confirm the deletion process. Once you click OK, the page will reload and the Hierarchy tree will reflect the change.

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Other related support documents for Product Hierarchy:

Support categories
Gift certificates and cards
Merchant processing and POS
Orders
Products
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