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How do I change the balance of a gift certificate or card?

Available to: Admins, Reservationists
Optional Permissions Required: None
System Settings Required: None

“Locations Can Edit Gift Certificate Balances” must be enabled within the Brand Settings in order to modify a gift certificate’s balance.

  1. Go to the Orders tab then Gift Certificates/Cards.
  2. Enter information about the gift certificate in the Search Criteria fields, such as the customer’s name.
  3. Click Search.
    Gift certificates
  4. The gift certificate will appear in the list.
  5. Click Edit next to the balance.
    Gift certificates-2
  6. Enter a new balance.
  7. Click Save.
Support categories
Gift certificates and cards
Merchant processing and POS
    Coming soon