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How do I email a gift certificate?

Available to: Admins, Reservationists
Optional Permissions Required: None
System Settings Required: None

If a customer lost a purchased gift certificate, email him/her another copy from the Orders tab. A gift certificate can be emailed as many times as you need until it is fully redeemed.

Email a gift certificate

  1. Go to the Orders tab then Gift Certificates/Cards.
  2. Enter information about the gift certificate in the Search Criteria fields, such as the customer’s name.
  3. Click Search.
    Gift certificates
  4. Click Email in the Actions column.
    Gift certificates-2
  5. Enter the recipient’s email.
  6. Click Send.
    Gift certificates-3

What the recipient sees

  1. The email is sent instantly.
  2. The recipient clicks on the Retrieve Gift button.
  3. The gift certificate opens as a PDF in his/her browser.
    Retrieve gift
Support categories
Gift certificates and cards
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