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How do I find a purchased gift certificate or card?

Available to: Admins, Reservationists
Optional Permissions Required: None
System Settings Required: None

To look up a purchased gift certificate or gift card:

  1. Go to the Orders tab then Gift Certificates/Cards.
  2. Enter information about the gift certificate in the Search Criteria fields, such as the customer’s name.
  3. Click Search.
    Gift certificates
  4. The gift certificate will appear in the list.
  5. Click History in the Actions column to see a history of activity related to the gift certificate or gift card. You can also print, email, void, edit the balance, and edit the expiration date.
    Gift certificates-2
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Gift certificates and cards
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