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How do I give a customer a free product?

Available to: Admins, Reservationists
Optional Permissions Required: Reservationist > Allow Price Override
System Settings Required: Payment Settings > Override Reasons (optional)

To give a customer a free product, add it to the order and override the price so the transaction updates your inventory.

Override the price to “0”

  1. Add the product in the customer’s cart as usual.
  2. Manually override the price to $0 by clicking the yellow banner.
  3. Select an override reason from the drop-down menu if override reasons are enabled.
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