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How do I void a gift certificate or card?

Available to: Admins, Reservationists
Optional Permissions Required: None
System Settings Required: None

Note: This action cannot be undone.

  1. Go to the Orders tab then Gift Certificates/Cards.
  2. Enter information about the gift certificate in the Search Criteria fields, such as the customer’s name.
  3. Click Search.
    Gift certificates
  4. The gift certificate will appear in the list.
  5. Click Void in the Actions column.
    Gift certificates-2
  6. Click OK.
Support categories
Gift certificates and cards
Merchant processing and POS
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