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Reservations support

How to use Vantiv gift card interface

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In this tutorial, you will learn how to issue, add value, and redeem gift cards

GolfNow Reservations interfaces with credit card processor gift card systems. Once gift cards are purchased from your credit card processor, set up a gift card account. To assign a dollar value to a gift card, swipe the gift card in the Shopping Cart. To redeem a card, swipe the card in the Payment screen. To display the gift card balance, swipe the gift card at any other screen. The interface requires an account with a gift card provider, a constant Internet connection to all machines posting gift card transactions, and MAGTEK Swipe Reader to swipe the gift card.


Create Gift Card Sales Item

At least one gift card sales item must be set up before a gift card can be issued. Set up a gift card with a changeable amount or one with a fixed amount or any combination desired.

  1. Create an item category of Gift Card.
    NOTE: See How to Setup Report Structure.
  2. Create a sales item named ‘Gift Card – Issued’ as a non-inventory sales item with Gift Card checkbox checked, a retail price of $9,999.99 and a maximum discount of 100%. Alternatively, set a minimum price (i.e. $20.00) to fit your facility’s gift card policy.
  3. Create another sales item named ‘Gift Card – Add Value’ as a non-inventory sales item with Gift Card checkbox checked, a retail price of $9,999.99 and a maximum discount of 100% or your facility’s minimum price policy.
  4. Alternatively or in addition, create Gift Card $50, Gift Card $100, etc. non-inventory sales items with Gift Card checkbox checked, $50, $100, etc. retail price respectively and no maximum discount. Creating fixed priced items enables display of gift cards with price labels ahead of time.

Example: ‘Gift Card – Issued’ sales item.

Screen Shot 2014-11-24 at 5.40.48 PM

Example: ‘Gift Card – Add Value’ sales item.

Screen Shot 2014-11-24 at 5.40.54 PM

Example: ‘Gift Card – $100’ sales item.

Screen Shot 2014-11-24 at 5.41.01 PM

  1. From Processor | Facility, click Gift Cards. Select items to use to for Issue Gift Card and Add Value.

Gift Card Account Set Up

Contact GolfNow Reservations Customer Support at 844-800-4653 to activate Gift Card Integration.


Gift Card Transactions

General Inquiries

To retrieve the balance of a gift card select the Get Balance button in the Processor tab. To retrieve the gift card number, select the Get Number button in the Processor tab.
ETS 2016 Gift Card Usage

A window is displayed and a gift card can be swiped. This swipe screen is part of the Mercury software.


Adding Value/Issue Gift Cards

To add value or issue a gift card, select the Gift Card button in the Shopping Cart.

  1. Home | Shopping Cart
  2. Click the Gift Card button.

A window is displayed and a gift card can be swiped. This swipe screen is part of the Mercury software.

If the Gift Card has not been issued, the Gift Card – Issued sales item will automatically load in the Shopping Cart.

If the Gift Card has been issued, the balance is displayed asking if you want to add value.
Processing - Mercury Gift Cards 3

To automatically load the Gift Card – Add Value sales item into the Shopping Cart, select Yes.


Payment Using Gift Cards

  1. Home | Shopping Cart.
  2. Select the items to be sold.
  3. Click the Pay button to go to the Payment screen.
  4. Click Gift Card.
  5. Adjust the gift card tender to the desired amount.

Because the Gift Card number needs to be retrieved before we can process the card, select Click To Process to get the Gift Card number.

The Mercury swipe screen is displayed and you can swipe a gift card now.

Once the Gift Card number is retrieved the Payment Screen is updated with the card information and balance. Select Click To Process to process the card.
ETS 2016 Gift Card Usage 10

Now that the Gift Card is processed, select Post to complete the transaction in GolfNow Reservations.
ETS 2016 Gift Card Usage 11

Note: When using integrated processing, gift cards can NEVER be swiped unless a screen is displayed asking/waiting for a card swipe.

Support categories

User guide

Barcode scanners
Credit card swipes
Personal data terminal
Pole display
Printers
Touch screens
Accounts receivable and billing
Awards, credits, gift certificates, misc.
Food and beverage
Inventory management
Sales items
Shopping cart