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Reservations support

How to use the open tickets screen

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The following guide describes the different buttons and their functions in the “open tickets” screen of the touch interface in Reservations.

Open tickets screen

  1. My Tickets button: This button filters the list of open tickets to show only those last touched by the user currently logged in to Reservations.
  2. All Tickets button: This button unfilters the list of open tickets to show tickets open from all users.
  3. Additional buttons
    • Merge: Opens the merge window, allowing for two tickets to be combined into one.
    • Assign table: Opens the table map so the selected invoice can be assigned or reassigned to a table.
    • Void: Voids out the selected tab, assuming the user has security permissions to do so.
    • Reference: Allows you to change the name of the current tab.
    • Split: Opens the split screen, enabling you to split a tab into separate tabs.
    • Print: Prints out a copy of the current invoice to all the customers to see what the running total is.
    • View: Pulls up a receipt view of the invoice on the screen so it can be quickly reviewed.
    • Recall: Opens the selected ticket so more items may be added or adjusted.
    • Close: Closes the open ticket screen and returns you to the default touch screen.

To learn more about merging tickets, click here.

Support categories

User guide

Barcode scanners
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Personal data terminal
Pole display
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