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Reservations II support

Logging In to Point of Sale

  1. On the Windows Desktop, double-click the Point of Sale icon or launch the application from your browser. The Login page appears.
  2. Select a Store and Station from their respective drop-down lists.
  3. Enter your User ID in the User box.
  4. Enter your password in the Password box. The password will be masked for security purposes.
  5. Click Login.

If you have management level access, the Management Menu page appears. If not, the system will proceed with opening or continuing a POS drawer instance.

management-menu

  1. On the Management Menu, click POS.
  2. Do one of the following:
    • If there is currently an open POS drawer instance, the Continue Drawer page appears. Click the Continue Drawer button to continue to the main POS page.
    • If there is currently no open POS drawer instance, the Open Drawer page appears. Enter the starting drawer amount ($) in the Drawer Start box, then click the Open Drawer button to continue to the main POS page.

Note Depending on your organization’s preferences, the icon’s appearance and name can vary. Internet Explorer Users: Version 7.0 or above is required. Please consult your GEN system administrator if you have any questions.

Support categories
Common troubleshooting
    Coming soon.
Events
    Coming soon
Online booking
    Coming soon
POS
POS admin
Release notes / infrastructure requirements
    Coming soon