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Redeeming a gift certificate

Available to: Admins, Reservationists
Optional Permissions Required: None
System Settings Required: None

Accepting gift certificates as payment is easy because GolfNow One saves every purchased gift certificate’s number, barcode, and balance in the Orders tab. If you have the MS5145 Eclipse Barcode Scanner, you can simplify the process even further by just scanning the barcode into the order.

Take payment using the gift certificate

  1. Open the order and add all items to the order.
  2. Click Add Payment. The section will expand.
  3. Go to the Gift Certificate/Card tab.
  4. Select [Your Location Name] Gift Card/Certificate from the Type drop-down menu.
  5. Enter the gift card or gift certificate number. If you have the barcode scanner, place your cursor in the Number field and scan the barcode.
    Gift certificates
  6. Click Lookup GC Number.
  7. If the gift card/gift certificate has an applicable balance, an available amount message will appear.
  8. Enter an amount. This defaults to the full order price.
  9. Click Add This Payment.
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If the customer didn’t bring the gift certificate

If the customer forgot his/her gift certificate, you can find the number it in the Orders tab so he/she can still redeem it:

  1. Go to the Orders tab then Gift Certificate / Gift Cards.
  2. Type the customer’s name in the To search field.
  3. Click Search. The gift certificate will appear in the list.
  4. Copy and paste the number into the Number field on the order page.
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Support categories
Gift certificates and cards
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