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Reservations II support

Reporting Main Menu

Items Sale Summary

Report Name

  • Items Sale Summary (SKU Sort)
  • Items Sale Summary (SKU Sort w/Cust)
  • Items Sale Summary (Desc Sort)
  • Items Sale Summary (Dept Sort)
  • Items Sale Summary (Dept/Sub Sort)
  • Sales Report
  • Sales Report (Receipt Printer)
  • Sales Analysis by Payment Type
  • Items Sale & Cost Summary

Description

  • Item Sale Summary: Totals per SKU with varying sorting options, including date and time. This report is used as an end-of-day cash drawer and sales reconciliation tool.
  • Sales Report: Totals per SKU sorted by department and sub-department with sub-totals and grand-totals. This report is used as an end-of-day cash drawer and sales reconciliation tool.
  • Sales Report (Receipt Printer): Specially formatted version of the Sales Report to fit on a receipt printer (40 columns). This report may be used as an end-of- day closing report.
  • Sales Analysis by Payment Type: Value of sales for each payment type (e.g. cash, credit, check, account, etc.), sorted by department and sub- department for one or more stores. As a note, rounding errors may occur since payments the payments are prorated to the department due to payments not being directly related to sales items.

Dept Sale Summary

Report Name

  • Dept Sale Summary by Inv-Store Departments
  • Sale Summary
  • Dept/Sub-Dept Sale Summary

Description

  • Department Sale Summary: Totals for departments with varying sorting options. This report is used for sales analysis; it is the only report that breaks out multiple taxes.

Gratuity by User

Report Name

  • Gratuity by User (Summary)
  • Gratuity by User (Detail)

Description

  • Gratuity by User (Summary): Totals the gratuity recorded for cash and non-cash transactions by user.
  • Gratuity by User (Detail): Totals the gratuity for recorded for each transaction based on cash and non- cash payment types.

Transaction Reports

Report Name

  • Payment Processing Reconciliation Report
  • Transactions Detail
  • Transactions Detail – Tender Type
  • Trans Det – Tender Type w/CC Combined
  • Member Transaction Detail
  • Trans. Summary – Tender Type Total
  • Transactions Exception List

Description

  • Transaction Detail Reports: Detailed information about each transaction with varying sorting and content options. This report is used for troubleshooting/reconciling problems with individual sale items. If you select Exceptions from the Transaction Type dropdown menu, you can choose to view all or one of the transactions labeled as the following:
    • Void
    • Return
    • Payout
    • No-sale
    • Reprint
    • Adjust Price
    • Remove Tax
  • Note: For the following reports, you can toggle between displaying masked or unmasked credit card numbers on the reports. Below the Report drop-down list, select View Unmasked Credit Card Numbers:
    • Payment Processing Reconciliation Report
    • Transactions Detail
    • Transactions Detail – Tender Type
    • Trans Det – Tender Type w/CC Combined
    • Member Transaction Detail

Instance List

Report Name

  • Instance List

Description

  • Instance List Report: A list of all instances (for example, drawer openings/closings) with balances.

Website Pre-Payments

Report Name

  • Website Pre-Payments

Description

  • Website Pre-Payments Report: A list of all pre-payments made for tee-time bookings made through the online booking engine.

Miscellaneous Sales Detail

Report Name

  • Miscellaneous Sales Detail

Description

  • Miscellaneous Sales Detail Report: A list of all sales processed using the Point of Sales MISC button, including user-entered comments.

Payouts Detail

Report Name

  • Payouts Detail

Description

  • Payouts Detail Report: A list of all monies paid out using the PAYOUT button, including user-entered comments.

Paid by Rain Check

Report Name

  • Paid by Rain Check Summary
  • Paid by Rain Check Detail

Description

  • Rain Check Reports: A list of greens fees paid in full or in part by rain checks. The summary report displays the original value, while the detailed report displays the original/actual redeemed values.

Member List Reports

Report Name

  • Member Mailing Labels
  • Member List Export
  • Customer Email Export

Description

  • Member List Reports: Allow for (promotional) communication via regular mail or e-mail. You may print Mailing Labels or download customer lists in CSV format sorted either by email address or customer name.

Activity Reports

Report Name

  • Member Accounts Activity
  • Event Accounts Activity
  • Active Gift Certificates
  • Expired Gift Certificates
  • Active Rain Checks
  • Gift Certificate Activity
  • Recurring Charges Activity

Description

  • Account Activity Reports: A list of transactions for members or events. You may click on the transaction number to view specific details about the transaction.
  • Gift Certificate Reports: A detailed list of all active or expired gift certificates with balance details. Gift Certificate Activity Report provides additional date- specific details including issues, redemptions, and recharges.
  • Recurring Charges Activity: Similar to Member Accounts Activity Report but containing recurring charges (batched activity) only.

Inventory Reports

Report Name

  • Inventory Detail All Items Shown
  • Inventory Detail Stocked Items
  • Inventory Detail Food/Beverage Inventory Re-Order
  • Inventory Stock (Dept Sort)
  • Inventory Stock (SKU Sort)
  • Inventory Stock (Vendor Sort)
  • Inventory Count Sheet Receiving Report
  • Profit Margin Summary
  • Merchandise Activity

Description

  • Inventory Stock Reports: Inventory analysis reports that provide total quantities per SKU, including inventory in stock, re-orders, sold and returned items, and cost averages, with the ability to sort by department, bin location, SKU or vendor.
  • Inventory Count Sheet: Produces a list of inventory items including a blank Count column and Note column to be used for physical inventory checks.
  • Receiving Report: Displays all inventory that has been received within a specific date range.
  • Profit Margin Summary: Reports on potential profit if the item(s) were sold at retail price. Note that this report contains no actual sales data.
  • Merchandise Activity: Date-driven Inventory report including received inventory and details of inventory transfers between stores; sorted by SKU, cost, quantity.

NOTE: To display a breakdown or manual inventory changes (received, transferred and adjusted inventory), select Include Physical Inventory Adjustments.

Personnel Time

Report Name

  • Personnel Time Report

Description

  • Personnel Time Report: This report lists all clock in, clock out times, duration for store personnel, and the hourly totals per store.

Member List

Report Name

  • MemberList (VIPs) Export
  • Customer Statements
  • MemberList – Res Summary (SIMPLE)
  • MemberList – Rnd Summary (SIMPLE)
  • MemberList – Reservation Summary
  • MemberList – Rounds Summary
  • MemberList – Loyalty Points
  • MemberList – Loyalty Points w/Detail
  • MemberList – No Shows w/Detail
  • MemberList – Punch Passes
  • MemberList – Punch Passes w/Detail

Description

  • MemberList(VIPs) Export: A list of members with VIP status (Silver, Gold, Platinum) for exporting into 3rd party applications.
  • Customer Statements: Individual or multiple member statements by Account, showing those With Balance or Activity, or just With Balance.
  • MemberList Reports: These reports list all customers, each highlighting a different aspect of customer activity. Reservation data is based on each group of golfers; rounds data is based on each golfer. Ex.: Party of 4 = 1 reservation with 4 rounds. All the reports, with the exception of the loyalty reports, list all customers regardless of activity; the loyalty reports have been modified to filter on customers with relevant activity.

AR Reports

Report Name

  • Event Accounts – Summary
  • AR Report (Member Accounts)
  • AR Report (Event Accounts)

Description

  • Event Accounts Summary: This report reflects event charges, payments made, and current balances owing on each event.
  • AR Reports: Aging reports list each member/event account with balances and status (current/30/60/90).

GL Reports

Report Name

  • GL Posting Detail
  • GL Posting Summary
  • GL Export Detail (Great Plains)
  • GL Export Detail (Peachtree)
  • GL Export Detail (Platinum)
  • GL Export Detail (Quick Books)
  • GL Export Detail (Custom)
  • GL Export Detail (Sage)
  • GL Export Detail (User Defined)
  • Item Sales by CR-Debt (Combined)
  • Item Sales by CR-Debt (By Store)

Description

  • GL Posting Summary: This report is run per finance al period and includes values for each GL account affected during the period. The data from this report is used to create a journal entry in the main financial system.
  • GL Posting Detail: This report would normally only be run to investigate discrepancies or anomalies observed on the summary report. It would rarely be used for posting.
  • GL Export Detail: These exports are used to streamline the entry in the main financial system. These export files are .csv type files and can be previewed prior to export.

NOTE: For the GL Posting Summary, GL Posting Detail and GL Export Detail reports, the From and To dropdown lists are unavailable. You cannot select a time range; only a date range.

  • Item Sales by CR-Debt: GL Totals summary by tender name. You have the option to view combined totals or sort the report by store and date.

Audit Log

Report Name

  • Audit Log Report

Description

  • Audit Log Report: Use this report to view a log of actions/events for specific stores, workstations, and one or more users for a particular time period.
  • Events include:
    • Assign Template
    • Audit Log Data Purge
    • Audit Report Access
    • Clock Management
    • Credit Card Data Purge
    • Credit Card Expired Token Purge
    • Login Attempt
    • Merchant Account Change
    • Modify Rate
    • Modify Tee Sheet
    • Print Duplicate Receipt
    • Secured Process Change (when a user’s security options are changed)
    • Secured Process Override
    • System Exception
    • View Unmasked Credit Card Numbers

Security Summary

Report Name

  • Security Summary by Users

Description

  • Security Summary by Users: Use this report to view a list of all Users, along with:
    • User Name
    • User Group
    • Accessible Courses (and Default, if selected)
    • Accessible Stores (and Default, if selected)
Support categories
Common troubleshooting
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Events
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Online booking
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POS
POS admin
Release notes / infrastructure requirements
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