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How to Return and Exchange Sales Items

In this tutorial, you will learn how to return or exchange sales items using the shopping cart.

In order to “void” a transaction, create a second transaction to reverse the initial transaction intended for void.

Return Item

  1. Home | Shopping Cart
  2. Enter Items for Return
  3. Change Quantity field to negative quantity by striking the (-) key on the keyboard.
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  4. Click OK
  5. Select payment
  6. Click OK

Exchange Items

  1. Home | Shopping Cart
  2. Enter Item to exchange
  3. Change Quantity field to negative quantity
  4. Enter Item for purchase
  5. Click OK
  6. Finish transaction
Support categories

User guide

Barcode scanners
Credit card swipes
Personal data terminal
Pole display
Printers
Touch screens
Accounts receivable and billing
Awards, credits, gift certificates, misc.
Food and beverage
Inventory management
Sales items
Shopping cart