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Reservations support

How to Setup 3rd Party Online Reservations

3rd Party Online Reservations allows hotels or packagers to book to your tee sheet on behalf of their customers. If customers of a nearby hotel want to play golf, you can give the hotel the ability to book these customers to your tee sheet.

NOTE: This feature must be used with the GolfNow Internet 1.0 booking engine URL. Please contact Customer Support to obtain the URL for your course.

This procedure requires some prior knowledge of GolfNow Reservations. The following tutorials will assist in creating 3rd Party Online Reservations:

See How to Setup New Customer Type
See How to Setup GolfNow Internet Rules
See How to Create a GolfNow Internet Profile

  1. Setup | Tee Sheet Setup | Customer Types
  2. Create a new Customer Type for the hotel (i.e. Hilton)
    Screen Shot 2014-11-20 at 10.57.12 AM
  3. Click OK to Save Changes
  4. E-Tools | Rules Wizard
  5. Click Next to start the Rules Wizard
  6. In Step 2, Add a new Rule for Hilton under the Internet Customer Type.
  7. Assign the number of days in advance the hotel can book to your tee sheet under Days Out.
  8. Make sure that the 3rd Party checkbox is checked.
  9. If you wish to require a credit card for the hotel booking, make sure that the CC Req checkbox is checked.
    Screen Shot 2014-11-20 at 10.57.23 AM
  10. Click on the Next button to go to Step 2.
  11. In Step 3, map the Local Customer Type of Hilton to the Internet Customer Type of Hilton.
    Screen Shot 2014-11-20 at 10.57.29 AM
  12. Click on the Next button to go to Step 3.
  13. In Step 4, you can override the Internet Customer Type for each customer that has already created a profile.
  14. Click on the Next button to go to Step 4.
  15. In Step 5, configure which days and times are available by Internet Customer Type.
  16. Click on the Next button to go to Step 5.
  17. In Step 6, click the Sync button to upload these Rule changes.
  18. Click OK to message to close the Rules Wizard
  19. Home | Customer
  20. Create a new customer for the hotel/packager (i.e. Hilton) in your local database and make sure to assign the correct Customer Type (i.e. Hilton).
    Screen Shot 2014-11-20 at 10.57.36 AM
  21. Walk the hotel (i.e. Hilton) though setting up a GolfNow Internet profile.
    NOTE: See How to Create a GolfNow Internet Profile
  22. If you now see duplicate Hilton Hotel customers in your database, merge them together and carry over the Hilton Customer Type.
  23. Have the hotel (i.e. Hilton) login to their online profile and attempt to book a tee time. There should be a note that they are booking as a Third Party and that they are reserving tee times for another golfer.
  24. The hotel should enter the golfer’s information into the Golfer Details section. They can also create a Customer Itinerary Number.
  25. The hotel should click on the Book button to book the reservation to your tee sheet. The golfer’s name should then show up on your schedule as the Actual Player, booked by Hilton, with the Hilton fee, and the Itinerary Number that the hotel entered during the booking.
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