Hurricane Florence is impacting local courses. Read full advisory
Need help? Call GolfNow Cares Partner Support (844) 800‑GOLF
GolfNow Business

Tech News

Up-to-date information on our latest technology tools and enhancements

A new look for the G1 Sales report

We are always looking for ways to improve your technology experience, especially when it comes to assisting with your golf operation.

Based off your feedback, we recently made some enhancements to the G1 platform Sales report. With this update, you can now filter your sales information by multiple views including:

  1. By department: This filter organizes sales by your product hierarchy
  2. By customer: This filter displays customer purchases in relation to your product hierarchy
  3. By product: This filter displays all product sales and the customers who have purchased the product
Sales by Customer report example

Sales by Customer report example


If you have any questions about this new enhancement, please reach out to GolfNow Cares at 844-800-4653.

Group pay enhancements

We are excited to announce that we have recently enhanced the Group Pay workflow within the G1 platform.

With this new enhancement, you can easily process multiple green fees at one time. This will eliminate the length of time it takes to process transactions for larger groups, such as: tournaments, group bookings, and more. Additionally, these changes are reflected on our re-formatted receipts which will now display green fees in quantities instead of by line item.

If you have any questions about this new improvement, please reach out to GolfNow Cares at 844-800-4653.


Orders view example

Receipt view

Updated G1 desktop user guide

We are continuously making updates to our GolfNow Business support page to ensure that you are up-to-date on any new processes and changes with our technology platforms.

One recent change includes uploading a new version of our G1 desktop user guide (updated July 2018), which includes some updates to reporting and more. This guide is an overview of the “key” features within G1, with the most important processes to help you run your operation. As G1 continues to add new features and enhancements, we will be updating the user guide to include those newly added changes.

Stay tuned in the upcoming weeks for an updated G1 app user guide!

 

 


If you need any assistance with your G1 platform or any of our GolfNow technology products, please reach out to GolfNow Cares at 844-800-4653.

G1 Cash register audit report

We have recently added a new report to the G1 platform that focuses on helping users easily identify the expected and open register totals at their G1 location, facilitating a better cash close user experience.

With this report, users will now be able to validate the following information:

  • Expected Totals
    • Verify transactions associated with closed and open registers for a specified date range. Payments are now bucketed with the appropriate payment type totals.
  • Open Drawer Totals
    • Identify transactions associated with open registers for a specified date range. Payments are now bucketed with the appropriate payment type totals.

Need additional assistance with G1? Visit the G1 GolfNow Business support page for additional resources, including user guides and how-to documentation.

Cares tip: Queue callback option

Time is of the essence in the golf business and why our GolfNow Cares team wants to help you resolve any issue as quickly as possible.

One easy way to make the most of your time is by utilizing the Queue Callback Option – a service that keeps your place in the queue without having to stay on the phone. When prompted, simply enter a phone number, and we will call you back directly when the next technician is available.

Also, don’t forget to bookmark our GolfNow Business Support page if you have any questions about your GolfNow technology system. This page is a great resource as it includes how-to documents that walk you step-by-step through various processes to assist with troubleshooting and setup, user guides and more.

NEW! Navigation bar within G1

We are excited to introduce a new layout for the Navigation bar within G1, which provides a new, modern design that maximizes your overall screen space while preserving all of the current functionality.

For a full overview of the new Navigation bar, click here.


System statuses