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How do I email a gift certificate?

For a printable view of this document, click here.

If a customer lost a purchased gift certificate, email him/her another copy from the Orders tab. A gift certificate can be emailed as many times as you need until it is fully redeemed.

Email a gift certificate

  1. Go to the Orders tab then Gift Certificates/Cards.
  2. Enter information about the gift certificate in the Search Criteria fields, such as the customer’s name.
  3. Click Search.
  4. Click Email in the Actions column.
  5. Enter the recipient’s email.
  6. Click Send.

What the recipient sees

  1. The email is sent instantly.
  2. The recipient clicks on the Retrieve Gift button.
  3. The gift certificate opens as a PDF in his/her browser.

Retrieve gift

Support categories

User guide

What's new in 2018
    Coming soon
Gift certificates and cards
Merchant processing and POS